The Role of Social Collaboration in Knowledge & Document Management

Posted on February 6, 2014. Filed under: Uncategorized |

See on Scoop.itKnowledge Management Forum

Social business is a real buzzword, but what does it mean, and will it impact your business or organization? In organizations there is often confusion between terms such as Knowledge Management, Document Management, Social networking or communications (Lync, Yammer etc) and more recently Social Business or Social Collaboration. Whilst preparing for a presentation on using Social business tools, I came across this excellent blog (http://alanghamilton.com/2013/12/02/the-role-of-social-collaboration-in-knowledge-document-management-socbiz-km-e20-ibmconnect-ibmsocialbiz/) by Alan Hamilton.I liked the ideas so much that it prompted me to develop this article and share his view. First some definitions or simple explanations Enterprise social networking focuses on the use of online social networks or social relations among people who share business interests and/or activities Knowledge management (KM) is the process of capturing, developing, sharing, and effectively using organizational k

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    Knowledge Management | Library Management | Sharepoint | ITIL/CMDB Professional, Bangalore, India.

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